Last Updated: 23 June 2026
1. Introduction
Welcome to Henri Leroux.
These Terms & Disclaimer ("Terms") govern your access to and use of the Henri Leroux website, communications, enquiries, request forms and services.
By accessing our website, submitting a request, communicating with us or using any services provided by Henri Leroux, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not use our website or services.
2. About Henri Leroux
Henri Leroux is a boutique travel house specialising in personalised travel planning, itinerary coordination and selected travel-related arrangements.
Our services may include:
- travel planning;
- itinerary design;
- travel coordination;
- accommodation recommendations and arrangements;
- private transportation arrangements;
- chauffeur service coordination;
- airport and arrival assistance coordination;
- dining and lifestyle recommendations;
- executive and business travel support;
- bespoke travel-related requests.
Henri Leroux provides planning, coordination and arrangement services.
Unless expressly stated otherwise, Henri Leroux does not own, operate or directly provide transportation services, accommodation services, airline services or other travel supplier services.
3. No Public Offer
Information presented on this website is provided for general information purposes only.
Nothing on this website constitutes:
- a legally binding offer;
- a quotation;
- a guarantee of availability;
- a commitment to provide services;
- a promise that any specific request can be fulfilled.
Any arrangements remain subject to review, availability, supplier confirmation and acceptance by Henri Leroux.
4. Requests and Enquiries
Submission of a request form, enquiry or communication does not create a contractual relationship.
A request merely initiates a review process.
Henri Leroux reserves the right to:
- accept or decline requests;
- request additional information;
- decline services that fall outside our scope;
- discontinue discussions at any stage prior to confirmation.
No booking, reservation or arrangement shall be considered confirmed until expressly communicated by Henri Leroux.
5. Nature of Our Services
Henri Leroux operates primarily as a travel planning and coordination business.
We assist clients in organising and coordinating travel-related arrangements.
Depending on the circumstances, we may:
- provide recommendations;
- coordinate third-party suppliers;
- facilitate introductions;
- assist with planning and logistics;
- manage communication between parties.
The precise nature of our involvement may vary between requests.
6. Third-Party Suppliers
Many arrangements involve independent third-party suppliers.
Examples include:
- hotels;
- serviced apartments;
- transportation providers;
- chauffeur providers;
- restaurants;
- event venues;
- guides;
- concierge providers;
- tour providers;
- other travel-related suppliers.
Such suppliers operate independently of Henri Leroux.
Where arrangements are fulfilled by third parties:
- their terms may apply;
- their cancellation policies may apply;
- their privacy policies may apply;
- their operational decisions remain their responsibility.
Henri Leroux cannot guarantee the performance of independent suppliers.
7. Availability and Pricing
Availability is subject to change at any time.
Prices may vary due to:
- supplier changes;
- seasonal demand;
- currency fluctuations;
- taxes;
- surcharges;
- operational requirements.
Any estimates or indicative pricing provided before confirmation are informational only.
Final pricing may differ from preliminary discussions.
8. Client Responsibilities
Clients are responsible for ensuring that information provided is accurate, complete and up to date.
This includes:
- passenger information;
- travel dates;
- arrival information;
- contact details;
- destination information;
- special requirements.
Clients are responsible for promptly informing Henri Leroux of any changes.
Henri Leroux shall not be responsible for issues arising from inaccurate or incomplete information supplied by a client.
9. Travel Documentation
Clients are solely responsible for ensuring that they possess all required:
- passports;
- visas;
- permits;
- travel authorisations;
- vaccination documentation;
- health documentation;
- identification documents.
Henri Leroux may provide general information where appropriate, but responsibility remains with the traveller.
Requirements may change without notice.
10. Insurance
Henri Leroux strongly recommends that clients obtain appropriate travel insurance.
Travel insurance may help protect against:
- cancellations;
- delays;
- medical expenses;
- baggage loss;
- supplier failures;
- unforeseen events.
Henri Leroux does not provide insurance services and does not guarantee insurance coverage.
11. Changes and Cancellations
Requests for changes or cancellations may be subject to:
- supplier policies;
- contractual obligations;
- administrative fees;
- non-refundable expenses.
Where third-party suppliers are involved, their cancellation terms may apply.
Henri Leroux cannot guarantee that modifications or cancellations will be possible after arrangements have been initiated or confirmed.
12. Force Majeure
Henri Leroux shall not be liable for failure or delay resulting from circumstances beyond reasonable control.
Examples include:
- natural disasters;
- severe weather;
- pandemics;
- public health emergencies;
- government actions;
- travel restrictions;
- strikes;
- transportation disruptions;
- political instability;
- security incidents;
- supplier failures caused by extraordinary circumstances.
Where possible, we will make reasonable efforts to assist clients in responding to such events.
13. Limitation of Liability
To the fullest extent permitted by law:
Henri Leroux shall not be liable for:
- indirect losses;
- consequential losses;
- loss of profits;
- loss of business opportunities;
- loss of enjoyment;
- missed connections;
- supplier failures;
- service interruptions caused by third parties.
Where liability cannot legally be excluded, it shall be limited to the amount paid directly to Henri Leroux for the relevant services giving rise to the claim.
Nothing in these Terms excludes liability for:
- fraud;
- fraudulent misrepresentation;
- death or personal injury caused by negligence where such exclusion would be unlawful;
- any liability that cannot be excluded under applicable law.
14. Website Information Disclaimer
While we strive to keep information accurate and current, we make no representation or warranty regarding:
- completeness;
- accuracy;
- reliability;
- suitability;
- availability.
Website content may change without notice.
Users rely upon information at their own discretion.
15. No Travel Agency or Carrier Relationship
Unless expressly stated otherwise, Henri Leroux is not acting as:
- an airline;
- a railway operator;
- a transportation carrier;
- a hotel operator;
- a vehicle rental provider.
Henri Leroux primarily provides planning, coordination and arrangement services.
Where local laws distinguish between travel agencies, tour operators, booking intermediaries and travel coordinators, Henri Leroux operates only within the scope applicable to its services.
16. Intellectual Property
All content on this website, including:
- text;
- graphics;
- logos;
- designs;
- branding;
- photographs;
- layouts;
- software elements;
is owned by or licensed to Henri Leroux unless otherwise stated.
No content may be copied, reproduced, distributed or commercially exploited without prior written permission.
17. Acceptable Use
Users agree not to:
- misuse the website;
- interfere with website functionality;
- attempt unauthorised access;
- submit unlawful content;
- submit fraudulent requests;
- use automated systems in a manner that disrupts operations.
Henri Leroux reserves the right to restrict or terminate access where misuse is suspected.
18. Privacy
Use of personal information is governed by our Privacy Policy.
By using our services, you acknowledge that personal information may be processed in accordance with that policy.
19. Changes to These Terms
Henri Leroux may update these Terms from time to time.
Updated versions will be published on the website together with a revised "Last Updated" date.
Continued use of the website following publication of revised Terms may constitute acceptance of the updated version.
20. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any dispute arising from or relating to these Terms, the website or services provided by Henri Leroux shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory local law provides otherwise.
21. Contact Information
Questions regarding these Terms may be directed to:
Henri Leroux
Email: legal@henrileroux.com
Website: https://www.henrileroux.com
End of Terms & Disclaimer