Duration
Self-paced; most visits run 2–3 hours
New York · experience
9/11 Memorial & Museum: timed-entry ticket
Contactless timed entry to the Museum’s Historical and Memorial exhibitions and Foundation Hall, plus free access to the Memorial’s twin reflecting pools and Survivor Tree.
Self-paced; most visits run 2–3 hoursFrom €22
The experience
A contactless timed-entry ticket to the Museum, with free access to the Memorial plaza included.
The National September 11 Memorial & Museum sits on the footprint of the original Twin Towers, and this ticket covers timed entry to the Museum along with free access to the Memorial itself — the twin reflecting pools, the Survivor Tree, and the Memorial Glades.
Inside, the Museum is organised into three permanent sections: the Historical Exhibition, tracing the day itself and its build-up and aftermath; the Memorial Exhibition, “In Memoriam”, commemorating those who died in 2001 and in the 1993 bombing; and Foundation Hall, built around the last steel column removed from Ground Zero and a surviving section of the original slurry wall.
Outside, the twin pools mark where the towers stood, their bronze parapets inscribed with the names of everyone who died in both attacks — free to visit for anyone, ticket or not.
Group
Group size confirmed with the option
Languages
Confirmed with the option
Format
Confirmed with the option
Meeting point
180 Greenwich Street, at the 9/11 Memorial Museum Pavilion
Pickup and drop-off
Confirmed with the option
Who this suits
A good choice when it matches the way you want to use the city.
- A first visit to Lower Manhattan that wants the history handled with care, not skipped.
- Anyone with the emotional space for a genuinely moving few hours.
Itinerary
The route at a glance.
The guide and exact sequence are confirmed on the day. Times below are a useful indication of how this visit is normally structured.
- 1At your booked slot
Timed entry
Airport-style security screening at the Museum Pavilion.
- 2About 1 hour
Historical Exhibition
The day of 9/11, and the events before and after it.
- 3About 45 minutes to 1 hour
Memorial Exhibition & Foundation Hall
“In Memoriam”, the last column and the slurry wall.
- 4Self-paced
The Memorial plaza
The twin reflecting pools, Survivor Tree and Memorial Glades, free and open to all.
What the visit includes
The practical detail before you choose a date.
Highlights
- Contactless timed entry to the Museum
- Free access to the Memorial’s twin reflecting pools and the Survivor Tree
- Over 10,000 artifacts across the Historical and Memorial exhibitions
- Foundation Hall’s last column and slurry wall
Included
- ✓ 9/11 Memorial Museum timed-entry ticket
- ✓ Access to current Museum exhibitions
- ✓ Free access to the Memorial, Survivor Tree and Memorial Glades
- ✓ Free Wi-Fi
Not included
- • Guided tour, available as an add-on option
- • Audio guide, available for purchase
Before you go
A few essentials for the day.
- All visitors pass through airport-style security.
- Photography is not permitted in parts of the Museum, out of respect.
- Unaccompanied minors are not admitted.
- Free cancellation up to 24 hours before.